WriteMyVow.com Policy
At WriteMyVow.com, we are committed to delivering heartfelt, personalized wedding vows that capture the essence of your love story. Please review our refund and editing policies carefully before making a purchase.
1. Eligibility for Refunds
Customers may request a refund within seven (7) calendar days of purchase. After this period, all sales are final, and refunds will no longer be granted. This policy ensures that we can dedicate our time and effort to providing high-quality vow writing services.
2. How to Request a Refund
To initiate a refund request, please contact our support team at writeyourvow@protonmail.com. Include your order details, and we will review your request as soon as possible.
3. Refund Processing Time
Once a refund request is approved, the refund will be processed and credited back to the original payment method within seven (7) business days. Processing times may vary depending on your financial institution.
4. Missing Refunds
If you have not received your refund within the stated timeframe, please check with your bank or payment provider. If the issue persists, contact our support team for further assistance.
5. Non-Refundable Purchases
Orders purchased with any type of discount, promotional offer, or coupon code are not eligible for refunds. This includes special sales, limited-time promotions, and bundled service discounts.
6. Editing Policy
We want your wedding vows to feel personal, meaningful, and perfect for your big day. After receiving your initial vow draft, you have seven (7) days to request any edits or revisions. During this period, we will collaborate with you to refine your vows until they meet your expectations.
Once the 7-day editing window has passed, we are unable to make further updates or modifications. If you require additional edits beyond this timeframe, a new purchase will be necessary. This policy ensures fairness to all customers and allows us to maintain the highest standard of personalized vow writing services.
7. Policy Updates
WriteMyVow.com reserves the right to update or modify this refund and editing policy at any time. Any changes will be posted on this page, and it is the customer’s responsibility to review the policy periodically.
For any further questions or concerns, please contact us at writeyourvow@protonmail.com.
Need help?
Contact us for questions related to refunds and returns.